Senior Business Process Analyst - Subject Matter Expert II

Springfield, VA
Full Time
Experienced
Position Summary

Hive Group, a HUBZone-certified SDVOSB and multiple award-winning organization, delivers innovative solutions for complex, mission-critical federal programs. We are seeking a highly skilled and versatile Senior Business Process Analyst (SME II) to provide strategic program, process, and technical governance support to the Transportation Security Administration (TSA) Business Capabilities Branch. This role focuses on leading the development, optimization, and re-engineering of business processes and IT requirements for TSA’s vetting, credentialing, screening, and trusted traveler programs.

This position is contingent upon award.

The Subject Matter Expert will act as a critical management consultant and liaison between TSA business owners, executive leadership, and IT development teams. In this role, you will champion the Business Requirements Prioritization Process (BRPP), translating complex, high-level operational needs into clear, actionable business architectures and traceable IT requirements. The ideal candidate blends exceptional executive communication skills with deep experience in business process mapping, Agile portfolio management, and federal IT governance frameworks.

Location: Onsite at TSA Headquarters (HQ) 6595 Springfield Center Dr., Springfield, VA 22150

- or -

Annapolis Junction (AJOC) 132 National Business Parkway Annapolis Junction, MD 20701 

The person in this role will be required to be on-site at the designated office location at least one day per week with respective team as assigned by Government lead and additional days as operationally needed, ensuring adequate support for in-person collaboration, meetings, and critical on-site  activities. Schedule flexibility is required in the event of an actual emergency the Contracting Officer may direct the  contractor to change work hours or locations or institute changes to telework posture.  

Key Responsibilities

  • Lead and optimize the Business Requirements Prioritization Process (BRPP) to ensure agency-wide requirements are rigorously evaluated, documented, prioritized, and aligned with TSA leadership strategies.
  • Coordinate, track, and shepherd critical capabilities through federal lifecycle gates, actively managing items across the Funnel, Active, Pipeline, and Backlog phases.
  • Maintain data integrity and artifact quality within the IBM Engineering Workflow Management (EWM) system. Develop automated extracts, configuration tracking protocols, data quality reviews, and executive dashboards.
  • Conduct structured quarterly outreach to senior leadership—including Deputy Assistant Administrators, Division Directors, Branch Managers, and Section Chiefs—to map operational dependencies, resolve systemic issues, and mitigate risk across branches.
  • Collaborate directly with project teams to author, refine, and validate comprehensive business, functional, operational, and data requirements for Vetting & Credentialing Services (VCS) and related systems.
  • Package requirements and build strategic decision materials efficiently to eliminate down-stream bottlenecks, allowing IT Technology Solutions Division (TSD) developers to execute immediately.
  • Maintain absolute end-to-end requirements traceability. Manage complex change control logs, facilitate backlog grooming sessions, and coordinate cross-functional stakeholder approvals.
  • Diagnose programmatic friction points, analyze operational data, and deliver authoritative, objective recommendations leveraging industry-best Business Process Re-engineering (BPR) methodologies.
  • Support the smooth rollout of new IT capabilities by designing stakeholder readiness blueprints, communication toolkits, and post-implementation business value assessments.
  • Author sophisticated written deliverables for diverse government and contractor audiences, including detailed process maps, white papers, formal decision papers, status briefings, and technical manuals.

Qualifications

  • Minimum of a Master’s degree combined with a minimum of 12 years of relevant professional experience in business analysis, management consulting, or strategic IT planning.
  • Proven track record providing senior-level subject matter expertise across complex business capabilities, requirements engineering, business process improvement, and IT capability delivery support.
  • Demonstrated experience leading high-impact stakeholder engagement, program/project support, automated reporting, and comprehensive technical documentation within an enterprise or federal environment.
  • Hands-on experience with advanced requirements tracking platforms, with a strong preference for IBM Engineering Workflow Management or similar government-designated workflow management systems.
  • Must be able to successfully pass and maintain TSA Personnel Security suitability determinations.
  • Ability to complete all required annual government training (e.g., TSA On-Line Learning Center modules).

Compensation and Benefits

The estimated compensation range for this position is between $127,149 and $145,099 annually. Actual salary is determined by a variety of factors, including the candidate’s specialized skills, certifications, and years of experience.

Hive Group offers a competitive and comprehensive benefits package, including health insurance (medical, dental, vision), life and disability insurance, retirement contributions, paid leave, federal holidays, professional development opportunities, and lifestyle benefits.

A Commitment to Equal Opportunity

Hive Group is an Equal Employment Opportunity and Affirmative Action employer dedicated to fair and unbiased employment decisions. We do not discriminate based on race, color, sex (including gender and transgender status), age, religion, national origin, disability, marital status, veteran status, domestic partner or civil union status, gender identity, medical condition, genetic information, sexual orientation, or any other status protected by applicable federal, state, and local laws. Our hiring and promotion decisions are based exclusively on an individual's qualifications and suitability for the role.

Protecting Your Information

Stay vigilant against fraudulent job offers and individuals impersonating Hive Group Talent Acquisition Specialists. Hive Group will never request payment details or money during the application process. Official communications will only come from email addresses ending in @hive-llc.com or @applytojob.com — not from free email services like Gmail or messaging platforms such as WhatsApp. If you receive suspicious messages requesting payment or personal information, please report them immediately to [email protected]


 
Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status



Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 07/31/2029
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*